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A man browsing a public market while wearing his Holo Alert device

Medical alert devices in British Columbia

Order a device, shipped free across British Columbia

Choose the one you would wear on an ordinary morning.

  • Fall detection included on every device, at no extra cost
  • Free shipping to any British Columbia address
  • From $49.95/month with a 10-day risk-free guarantee
4.9 from 620 verified reviews

Why this matters

Tens of thousands of older Canadians are hospitalized after a fall each year

Sorted once, then quietly along for the rest of the year.

1,016,360

British Columbians aged 65 and older

81,599

fall-related hospitalizations among adults aged 65 and older in Canada, excluding Quebec

63%

projected growth in British Columbia's population aged 65 and older by 2041

What matters most after a fall is how fast help arrives.

92%

Help under 1 hour

When help arrives within an hour, outcomes improve dramatically.

47%

1 to 3 hours

Longer waits significantly reduce the chance of a positive outcome.

25%

3 to 4 hours

Extended time without help can lead to serious complications.

Holo Alert connects you to a live care team member in moments, not hours. That is the entire point.

Sources: Statistics Canada, 2021 Census; Public Health Agency of Canada, 2024; BC Stats, projection to 2041. Response-window figures reflect industry research on emergency response outcomes.

How it works

When you need us, here is exactly what happens

Three steps. Moments, not hours.

01

You press the button. Or you do not have to.

One press calls for help from anywhere in Canada. And if you fall and cannot press it, automatic fall detection calls for you.

02

A live care team member answers through the device.

A real person in our Canadian response centre speaks with you in moments, confirms what you need, and stays with you.

03

The right help is on the way.

Emergency services, a neighbour, or your family. Our team sends the right help to your location and notifies your emergency contacts.

All of this, from $49.95/month

Choose your device

Free shipping across British Columbia

Pick the Device That Fits Their Life

All three include fall detection, 24/7 monitoring, and free shipping to British Columbia. The only question is which form factor they prefer.

Holo Pro medical alert device

Holo Pro

Lightweight pendant with instant access to help at the press of a button. Simple to wear, simple to use.

$49.95/mo+ $89.97 device fee
  • Automatic fall detection
  • Neck-worn, with waist accessory
  • Location services for faster response
  • 7-10 day battery life
Choose Holo Pro View full details →
Most popular
Holo Mini medical alert device

Holo Mini

Compact wrist-worn device with the same safety features for those who prefer a watch-style form factor.

$54.95/mo+ $119.97 device fee
  • Automatic fall detection
  • Comfortable wrist-worn design
  • Location services for faster response
  • Lightweight and discreet
Choose Holo Mini View full details →
Holo Active medical alert device

Holo Active

Full smartwatch with 1.83" touchscreen, fall detection, and two-way voice for safety and independence.

$59.95/mo+ $149.97 device fee
  • Automatic fall detection
  • Smartwatch style with touchscreen
  • Location services for faster response
  • Steps and heart rate tracking
Choose Holo Active View full details →

Not sure which is right? Call 1-888-445-0192 and a care team member will help you choose.

What is included

One plan. Everything included.

No add-ons required. No surprise fees.

Typical provider

$74.98+/moplus $49.98+ upfront

With Holo Alert

$49.95/mo

About $1.67 a day. No long-term contract.

View devices
01

Your wearable device

Lightweight, water-resistant, and designed for all-day comfort

02

24/7 Canadian monitoring

Live care team members in our response centre, day and night

03

Automatic fall detection

Alerts our team even if you cannot press the button. Many providers charge $10 to $15 a month extra for this; we never do

04

Two-way voice

Speak directly with a care team member through the device

05

Location services

Helps our team find you faster when you are away from home

06

Free shipping across Canada

Your device arrives at your door at no extra cost

07

Simple guided setup

We walk you through everything so it is ready in minutes

08

10-day risk-free guarantee

Full refund if it is not right for you

Local support

Programs for British Columbia seniors

Provincial support worth reading about before you spend anything.

01

BC Rebate for Accessible Home Adaptations (BC RAHA)

Rebates of up to $20,000 for adaptations that make a home easier and safer to move around, such as grab bars, ramps and bathroom changes. Some work needs an occupational or physical therapist assessment first.

For BC households with limited income and assets where someone has a permanent disability or loss of ability. Homeowners apply directly, tenants apply with their landlord.

BC Housing
02

Home Renovation Tax Credit for Seniors and Persons with Disabilities

Returns 10% of up to $10,000 in qualifying renovation expenses each year, to a maximum of $1,000, for permanent changes that improve access, mobility or safety at home.

BC residents 65 or older, eligible people with a disability, and family members living with them may be eligible for work done on the principal residence.

Government of British Columbia, Ministry of Finance
03

Senior's Supplement

A monthly provincial top-up paid on top of federal pension income for BC seniors with little other taxable income. Payments normally start automatically once federal eligibility is established.

Permanent BC residents receiving federal Old Age Security and the Guaranteed Income Supplement may be eligible, along with some people aged 60 to 65 receiving the federal spouse's Allowance.

Government of British Columbia, Ministry of Social Development and Poverty Reduction
04

Publicly Subsidized Home Support

Health authority workers provide help with bathing, dressing, mobility, transfers and nutrition, plus respite for a family caregiver or short-term help after a hospital stay. Charges are income-based.

Requires a clinical assessment by your regional health authority against BC home and community care requirements.

Government of British Columbia, Ministry of Health

Program details and eligibility change over time; confirm with each program directly. Holo Alert is independent and not affiliated with these programs.

Made for British Columbia

Choosing and ordering your device in British Columbia

Pendant, wrist and watch styles, and the useful question is which one suits your day. The Holo Pro hangs from a lanyard and keeps fall detection on in every mode, which people who garden and walk tend to prefer. The Holo Mini is the lightest, worn on the wrist with quick-release bands. The Holo Active looks like an ordinary smartwatch and adds heart rate and body temperature on the screen.

Shipping is free to every British Columbia address, from a townhouse in Burnaby to a place on Salt Spring to a house at the end of a gravel road near Quesnel. The device arrives with a magnetic charging cradle and short, plain instructions. There is nothing to install, no technician to book and no wiring to run. Charge it overnight and wear it in the shower.

Plans start at $49.95 per month with a 10-day risk-free guarantee. Wear it through a normal BC week, up the back steps in the rain and along the trail on a dry afternoon. If it does not suit you, send it back for a full refund.

  • Free shipping to every BC address, coast, valley and interior
  • Arrives ready to wear with a magnetic charging cradle
  • Nothing to install, no technician visit and no wiring
  • Water resistant and shower-safe, though not for swimming
  • Plans from $49.95/month with a 10-day risk-free guarantee
Living independently in British Columbia with Holo Alert

Built for British Columbia

Every device works across British Columbia

Everything a medical alert should do, wherever your day takes you.

Fall detection on every device

Included at no extra cost. It does not detect every fall, so the button is always there as well.

Talk through the device

Two-way HD voice means a care team member hears you without a phone nearby.

Heart rate and temperature

The Holo Active carries health readings on a clear touchscreen.

Location services across BC

The Holo Pro uses location services so help can be sent up the right driveway, not just the right road.

Monitoring that never closes

North American monitoring stations are answering through the storm and on the long weekend.

One plan for the household

Order for a parent in Nanaimo or a spouse in the next room. Setup is the same either way.

Verified Google Reviews

What our customers are saying

Real reviews from real families.

4.9Based on 620+ reviews
Teresa Armstrong

an hour ago

Loving the service provided by Halo for their support of a new Halo Mini - easy to reach a person to determine the best product, swift delivery with l...

Suzanne Aubin

a week ago

Karly is a joy to communicate with. Very helpful and knowledgeable about the products and services.

Laurie Bruder

a week ago

Very informative, friendly to deal with. Holo Alert is easy to set up. No landline needed.

Vivian Johnson

2 weeks ago

I was delighted to receive my new watch in just six days. I live with my grand daughter and she is going away for five days on the long weekend. If I ...

What changes

Three things that happen with Holo Alert

The difference is felt, not just seen.

A woman reading comfortably at home while wearing her Holo Alert pendant

You feel safe on your own

Confidence, quietly restored.

At home by the fire or out for a morning walk, help is one press away. You keep your routines without second-guessing every step.

A grandmother reading with her grandchild on the patio while wearing her pendant

Your family worries less

More connection, less anxiety.

They know a live care team member is on standby around the clock. Fewer anxious check-in calls, more time enjoying being together.

A woman walking confidently along a tree-lined autumn path

You stay independent, longer

Your home. Your terms.

The right support at the right time lets you keep living in your own home. Walk the neighbourhood, tend the garden, visit friends.

A couple walking together through autumn colours in a Canadian neighbourhood

One system. Total protection.

Your wearable. Our care team. Working together, around the clock.

Peace of mind, built in.

From order to protected

Here is what happens when you order

Ready out of the box. We handle the rest with you.

1

Choose your device

Pick the device that fits your lifestyle. We program and configure it for you before it leaves our facility.

2

We ship it ready to go

Your device arrives at your door with free shipping across Canada. It is already set up and charged.

3

We call to walk you through it

Our care team calls you to run a live test together, answer your questions, and make sure you feel comfortable.

4

You are protected

Wear it and live your life. Our care team is on standby 24/7, and we are always a phone call away.

Backed by an award-winning response team

2026 and 2022

TMA Monitoring Center of the Year

Recognized by The Monitoring Association for excellence in emergency response.

2025

CHS Company of the Year

Awarded for outstanding service in the Canadian health and safety industry.

Certified

UL/ULC Listed

Our monitoring centres meet the highest North American safety and reliability standards.

Common hesitations

If you are thinking "not yet", read this first

Every customer started with one of these.

I am still active. I do not need one yet.

Most falls happen to active people doing everyday things. One in three seniors falls each year, and most did not see it coming. Holo Alert is like a seatbelt: you wear it hoping you never need it, and it is already there if you do.

The best time to get protected is before you need it.

I do not want to wear something that looks medical.

Neither do our customers. The Holo Active looks like a modern smartwatch, and the Holo Pro pendant is small enough to tuck under a shirt. No one has to know unless you tell them.

Protection that looks like a watch, not a warning label.

My phone already has fall detection.

A phone is not built for emergencies. It needs daily charging, it can be out of reach, and it calls 911 rather than a trained care team member who knows your situation and who to contact. Holo Alert works on its own, with a single press or an automatic alert.

A phone across the room is not a safety plan.

It is probably complicated to set up.

Your device arrives programmed, charged, and ready to wear. Then our care team calls you to run a live test together and answer every question. Most people are fully set up in about five minutes.

If you can open a box, you can set up Holo Alert.

Real Stories

Hear from Families Like Yours

Hear from families who chose peace of mind.

"It was a good experience. The agents where very pleasant and easy to understand."

Gérald Fontaine

Manitoba, Canada

"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"

Al Hardy

Saskatchewan, Canada

"I am so thankful that i received the Holo device fall detector. I feel much more secure now."

Bonnie Tegenkamp

Alberta, Canada

"It was a good experience. The agents where very pleasant and easy to understand."

Gérald Fontaine

Manitoba, Canada

"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"

Al Hardy

Saskatchewan, Canada

"I am so thankful that i received the Holo device fall detector. I feel much more secure now."

Bonnie Tegenkamp

Alberta, Canada

"It was a good experience. The agents where very pleasant and easy to understand."

Gérald Fontaine

Manitoba, Canada

"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"

Al Hardy

Saskatchewan, Canada

"I am so thankful that i received the Holo device fall detector. I feel much more secure now."

Bonnie Tegenkamp

Alberta, Canada

"It was a good experience. The agents where very pleasant and easy to understand."

Gérald Fontaine

Manitoba, Canada

"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"

Al Hardy

Saskatchewan, Canada

"I am so thankful that i received the Holo device fall detector. I feel much more secure now."

Bonnie Tegenkamp

Alberta, Canada

4.9 on Google
4.9 on Trustpilot

Zero risk

Try Holo Alert risk-free for 10 days

No hassle. No hard feelings.

We know this is a personal decision, and we want you to feel completely confident. Order Holo Alert and try it for 10 days. If it is not the right fit for any reason, contact our care team and we will arrange a full refund.

Choose your device

10-day risk-free guarantee

Full refund within the trial period

No long-term contract required

Free return shipping

Simple return process

Friendly Canadian support

FAQ

Questions from British Columbia families, answered

Everything you need to know before you decide.

Yes, and shipping is free to every address in the province. Deliveries to the Gulf Islands, the north coast and remote interior communities usually take longer than they do in Metro Vancouver, and your confirmation email includes tracking.

The Holo Pro is the common choice for time spent outdoors, since it sits under a jacket on a lanyard with fall detection on in every mode. If you would rather not wear anything around your neck, the Holo Mini goes on the wrist. Both are water resistant and shower-safe.

A medical alert system can provide peace of mind for you and your loved ones if you're concerned about getting help during an emergency. It's especially beneficial if you live alone, have a history of falls, take medications that affect balance, have mobility issues, or chronic health conditions. Medical alert systems are also valuable if you want to maintain your independence while ensuring help is always available at the touch of a button. If you're worried about your safety or your family has expressed concerns about you living alone, a medical alert system is a smart investment that can help you stay safe and independent in your own home.

No, you don't need a landline or wifi for Holo Alert systems. Our devices use cellular technology and work anywhere with 4G LTE coverage across Canada. This means you stay protected whether you're at home, in your garden, or out in the community. The cellular connection is built right into the device, so there's no need for a home phone line or internet connection. This gives you the freedom to live independently while staying connected to help 24/7.

The best medical alert systems in Canada offer reliable 24/7 monitoring, fall detection, GPS tracking, and cellular connectivity without requiring a landline. Key features to look for include waterproof design, two-way communication, North American-based monitoring centers, and nationwide cellular coverage. Holo Alert offers both the Holo Pro (with advanced fall detection and up to 7-day battery life) and Holo Mini (compact emergency alert device) designed specifically for Canadian seniors. When choosing a system, consider battery life, coverage area, monthly costs, and whether the device works both at home and on-the-go across Canada.

Yes, Holo Alert systems work in rural areas across Canada. Our devices use 4G LTE cellular networks to provide reliable coverage in most rural locations where you have cell phone service. Since we don't require landlines or wifi, you can stay protected even in remote areas. However, cellular coverage can vary by location and carrier. We recommend checking the cellular coverage in your specific area, and our team can help verify service availability before you order. If you have cell phone service at your location, Holo Alert will likely work for you.

No worries! Accidental button presses happen and it's actually a good way to test that your system is working properly. Simply tell the monitoring specialist that it was an accidental press when they answer your call. Our trained operators understand that false alarms occur and will quickly verify that you're okay. There's no penalty or extra charge for accidental activations. We'd rather you press the button when you don't need help than hesitate to use it during a real emergency.

Medical alert systems use built-in sensors called accelerometers to detect sudden changes in movement that indicate a fall. When a fall is detected, the device automatically connects you to our 24/7 monitoring center within seconds. You can also manually activate the system anytime by pressing the help button. Our specialists can assess your situation through the device's two-way speaker and send help if needed. You can cancel false alarms if you're okay. While highly accurate, we recommend always pressing your help button manually when you need assistance.

Still have a question? Call 1-888-445-0192 and a care team member will answer it.

A woman enjoying coffee on a rural porch overlooking green fields

The best time to get protected was yesterday. The next best time is today.

Ten minutes from now, this can be done.

Plans from $49.95/mo · Free shipping · 10-day risk-free guarantee · No long-term contract

Fall detection does not detect all falls. Gradual slides, slow collapses, or certain movements may not trigger an alert. Customers should press the SOS button manually if able.

Location accuracy varies and may be affected by network availability, indoor environments, and other factors.

Holo Alert does not replace 911 or emergency medical services.

Monthly plans are billed month to month with no contract or cancellation fee. Annual plans are billed for the full year upfront at a reduced rate and include a free device. Annual plans are non-refundable after the 10-day risk-free guarantee period. Both plan types are covered by the 10-day risk-free guarantee when you first sign up.

Statistics cited reflect publicly available Canadian public health data and industry research on falls among older adults and emergency response outcomes; sources are noted alongside each figure. Government program details change over time and should be confirmed with each program directly.

From $49.95/moNo contract required