
Medical alert devices in British Columbia
Order a device, shipped free across British Columbia
Choose the one you would wear on an ordinary morning.
- Fall detection included on every device, at no extra cost
- Free shipping to any British Columbia address
- From $49.95/month with a 10-day risk-free guarantee

Holo Pro
Our simplest pendant, with fall detection, two-way voice, and 24/7 monitoring built in.
Go annual and the device is free.
Why this matters
Tens of thousands of older Canadians are hospitalized after a fall each year
Sorted once, then quietly along for the rest of the year.
1,016,360
British Columbians aged 65 and older
81,599
fall-related hospitalizations among adults aged 65 and older in Canada, excluding Quebec
63%
projected growth in British Columbia's population aged 65 and older by 2041
What matters most after a fall is how fast help arrives.
92%
Help under 1 hour
When help arrives within an hour, outcomes improve dramatically.
47%
1 to 3 hours
Longer waits significantly reduce the chance of a positive outcome.
25%
3 to 4 hours
Extended time without help can lead to serious complications.
Holo Alert connects you to a live care team member in moments, not hours. That is the entire point.
Sources: Statistics Canada, 2021 Census; Public Health Agency of Canada, 2024; BC Stats, projection to 2041. Response-window figures reflect industry research on emergency response outcomes.
How it works
When you need us, here is exactly what happens
Three steps. Moments, not hours.
You press the button. Or you do not have to.
One press calls for help from anywhere in Canada. And if you fall and cannot press it, automatic fall detection calls for you.
A live care team member answers through the device.
A real person in our Canadian response centre speaks with you in moments, confirms what you need, and stays with you.
The right help is on the way.
Emergency services, a neighbour, or your family. Our team sends the right help to your location and notifies your emergency contacts.
All of this, from $49.95/month
Choose your deviceFree shipping across British Columbia
Pick the Device That Fits Their Life
All three include fall detection, 24/7 monitoring, and free shipping to British Columbia. The only question is which form factor they prefer.

Holo Pro
Lightweight pendant with instant access to help at the press of a button. Simple to wear, simple to use.
- Automatic fall detection
- Neck-worn, with waist accessory
- Location services for faster response
- 7-10 day battery life

Holo Mini
Compact wrist-worn device with the same safety features for those who prefer a watch-style form factor.
- Automatic fall detection
- Comfortable wrist-worn design
- Location services for faster response
- Lightweight and discreet

Holo Active
Full smartwatch with 1.83" touchscreen, fall detection, and two-way voice for safety and independence.
- Automatic fall detection
- Smartwatch style with touchscreen
- Location services for faster response
- Steps and heart rate tracking
Not sure which is right? Call 1-888-445-0192 and a care team member will help you choose.
What is included
One plan. Everything included.
No add-ons required. No surprise fees.
Typical provider
$74.98+/moplus $49.98+ upfront
With Holo Alert
$49.95/mo
About $1.67 a day. No long-term contract.
View devicesYour wearable device
Lightweight, water-resistant, and designed for all-day comfort
24/7 Canadian monitoring
Live care team members in our response centre, day and night
Automatic fall detection
Alerts our team even if you cannot press the button. Many providers charge $10 to $15 a month extra for this; we never do
Two-way voice
Speak directly with a care team member through the device
Location services
Helps our team find you faster when you are away from home
Free shipping across Canada
Your device arrives at your door at no extra cost
Simple guided setup
We walk you through everything so it is ready in minutes
10-day risk-free guarantee
Full refund if it is not right for you
Local support
Programs for British Columbia seniors
Provincial support worth reading about before you spend anything.
BC Rebate for Accessible Home Adaptations (BC RAHA)
Rebates of up to $20,000 for adaptations that make a home easier and safer to move around, such as grab bars, ramps and bathroom changes. Some work needs an occupational or physical therapist assessment first.
For BC households with limited income and assets where someone has a permanent disability or loss of ability. Homeowners apply directly, tenants apply with their landlord.
BC HousingHome Renovation Tax Credit for Seniors and Persons with Disabilities
Returns 10% of up to $10,000 in qualifying renovation expenses each year, to a maximum of $1,000, for permanent changes that improve access, mobility or safety at home.
BC residents 65 or older, eligible people with a disability, and family members living with them may be eligible for work done on the principal residence.
Government of British Columbia, Ministry of FinanceSenior's Supplement
A monthly provincial top-up paid on top of federal pension income for BC seniors with little other taxable income. Payments normally start automatically once federal eligibility is established.
Permanent BC residents receiving federal Old Age Security and the Guaranteed Income Supplement may be eligible, along with some people aged 60 to 65 receiving the federal spouse's Allowance.
Government of British Columbia, Ministry of Social Development and Poverty ReductionPublicly Subsidized Home Support
Health authority workers provide help with bathing, dressing, mobility, transfers and nutrition, plus respite for a family caregiver or short-term help after a hospital stay. Charges are income-based.
Requires a clinical assessment by your regional health authority against BC home and community care requirements.
Government of British Columbia, Ministry of HealthProgram details and eligibility change over time; confirm with each program directly. Holo Alert is independent and not affiliated with these programs.
Made for British Columbia
Choosing and ordering your device in British Columbia
Pendant, wrist and watch styles, and the useful question is which one suits your day. The Holo Pro hangs from a lanyard and keeps fall detection on in every mode, which people who garden and walk tend to prefer. The Holo Mini is the lightest, worn on the wrist with quick-release bands. The Holo Active looks like an ordinary smartwatch and adds heart rate and body temperature on the screen.
Shipping is free to every British Columbia address, from a townhouse in Burnaby to a place on Salt Spring to a house at the end of a gravel road near Quesnel. The device arrives with a magnetic charging cradle and short, plain instructions. There is nothing to install, no technician to book and no wiring to run. Charge it overnight and wear it in the shower.
Plans start at $49.95 per month with a 10-day risk-free guarantee. Wear it through a normal BC week, up the back steps in the rain and along the trail on a dry afternoon. If it does not suit you, send it back for a full refund.
- Free shipping to every BC address, coast, valley and interior
- Arrives ready to wear with a magnetic charging cradle
- Nothing to install, no technician visit and no wiring
- Water resistant and shower-safe, though not for swimming
- Plans from $49.95/month with a 10-day risk-free guarantee

Built for British Columbia
Every device works across British Columbia
Everything a medical alert should do, wherever your day takes you.
Fall detection on every device
Included at no extra cost. It does not detect every fall, so the button is always there as well.
Talk through the device
Two-way HD voice means a care team member hears you without a phone nearby.
Heart rate and temperature
The Holo Active carries health readings on a clear touchscreen.
Location services across BC
The Holo Pro uses location services so help can be sent up the right driveway, not just the right road.
Monitoring that never closes
North American monitoring stations are answering through the storm and on the long weekend.
One plan for the household
Order for a parent in Nanaimo or a spouse in the next room. Setup is the same either way.
Verified Google Reviews
What our customers are saying
Real reviews from real families.
an hour ago
Loving the service provided by Halo for their support of a new Halo Mini - easy to reach a person to determine the best product, swift delivery with l...
a week ago
Karly is a joy to communicate with. Very helpful and knowledgeable about the products and services.
a week ago
Very informative, friendly to deal with. Holo Alert is easy to set up. No landline needed.
2 weeks ago
I was delighted to receive my new watch in just six days. I live with my grand daughter and she is going away for five days on the long weekend. If I ...
3 weeks ago
Just received my Holo Alert and set up was very easy. Spoke with Matthew about a few questions I had and was satisfied with his answers. I am sure thi...
3 weeks ago
I had very good experience. She was very easy to talk with and follow. Give her a raise.
3 weeks ago
Excellent customer service! Patiently answered my multiple calls with various questions as I tried to decide which device would best suit my mother's ...
3 weeks ago
Great service and quick delivery. The setup process was simple and the care team was very helpful in walking us through everything. We feel much safer...
What changes
Three things that happen with Holo Alert
The difference is felt, not just seen.

You feel safe on your own
Confidence, quietly restored.
At home by the fire or out for a morning walk, help is one press away. You keep your routines without second-guessing every step.

Your family worries less
More connection, less anxiety.
They know a live care team member is on standby around the clock. Fewer anxious check-in calls, more time enjoying being together.

You stay independent, longer
Your home. Your terms.
The right support at the right time lets you keep living in your own home. Walk the neighbourhood, tend the garden, visit friends.

One system. Total protection.
Your wearable. Our care team. Working together, around the clock.
Peace of mind, built in.
From order to protected
Here is what happens when you order
Ready out of the box. We handle the rest with you.
Choose your device
Pick the device that fits your lifestyle. We program and configure it for you before it leaves our facility.
We ship it ready to go
Your device arrives at your door with free shipping across Canada. It is already set up and charged.
We call to walk you through it
Our care team calls you to run a live test together, answer your questions, and make sure you feel comfortable.
You are protected
Wear it and live your life. Our care team is on standby 24/7, and we are always a phone call away.
Backed by an award-winning response team
2026 and 2022
TMA Monitoring Center of the Year
Recognized by The Monitoring Association for excellence in emergency response.
2025
CHS Company of the Year
Awarded for outstanding service in the Canadian health and safety industry.
Certified
UL/ULC Listed
Our monitoring centres meet the highest North American safety and reliability standards.
Common hesitations
If you are thinking "not yet", read this first
Every customer started with one of these.
I am still active. I do not need one yet.
Most falls happen to active people doing everyday things. One in three seniors falls each year, and most did not see it coming. Holo Alert is like a seatbelt: you wear it hoping you never need it, and it is already there if you do.
The best time to get protected is before you need it.
I do not want to wear something that looks medical.
Neither do our customers. The Holo Active looks like a modern smartwatch, and the Holo Pro pendant is small enough to tuck under a shirt. No one has to know unless you tell them.
Protection that looks like a watch, not a warning label.
My phone already has fall detection.
A phone is not built for emergencies. It needs daily charging, it can be out of reach, and it calls 911 rather than a trained care team member who knows your situation and who to contact. Holo Alert works on its own, with a single press or an automatic alert.
A phone across the room is not a safety plan.
It is probably complicated to set up.
Your device arrives programmed, charged, and ready to wear. Then our care team calls you to run a live test together and answer every question. Most people are fully set up in about five minutes.
If you can open a box, you can set up Holo Alert.
Hear from Families Like Yours
Hear from families who chose peace of mind.
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"”
Al Hardy
Saskatchewan, Canada
“"I am so thankful that i received the Holo device fall detector. I feel much more secure now."”
Bonnie Tegenkamp
Alberta, Canada
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"”
Al Hardy
Saskatchewan, Canada
“"I am so thankful that i received the Holo device fall detector. I feel much more secure now."”
Bonnie Tegenkamp
Alberta, Canada
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"”
Al Hardy
Saskatchewan, Canada
“"I am so thankful that i received the Holo device fall detector. I feel much more secure now."”
Bonnie Tegenkamp
Alberta, Canada
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"”
Al Hardy
Saskatchewan, Canada
“"I am so thankful that i received the Holo device fall detector. I feel much more secure now."”
Bonnie Tegenkamp
Alberta, Canada
Zero risk
Try Holo Alert risk-free for 10 days
No hassle. No hard feelings.
We know this is a personal decision, and we want you to feel completely confident. Order Holo Alert and try it for 10 days. If it is not the right fit for any reason, contact our care team and we will arrange a full refund.
Choose your device10-day risk-free guarantee
Full refund within the trial period
No long-term contract required
Free return shipping
Simple return process
Friendly Canadian support
FAQ
Questions from British Columbia families, answered
Everything you need to know before you decide.


The best time to get protected was yesterday. The next best time is today.
Ten minutes from now, this can be done.
Plans from $49.95/mo · Free shipping · 10-day risk-free guarantee · No long-term contract
Fall detection does not detect all falls. Gradual slides, slow collapses, or certain movements may not trigger an alert. Customers should press the SOS button manually if able.
Location accuracy varies and may be affected by network availability, indoor environments, and other factors.
Holo Alert does not replace 911 or emergency medical services.
Monthly plans are billed month to month with no contract or cancellation fee. Annual plans are billed for the full year upfront at a reduced rate and include a free device. Annual plans are non-refundable after the 10-day risk-free guarantee period. Both plan types are covered by the 10-day risk-free guarantee when you first sign up.
Statistics cited reflect publicly available Canadian public health data and industry research on falls among older adults and emergency response outcomes; sources are noted alongside each figure. Government program details change over time and should be confirmed with each program directly.

