
Medical alert devices in Ontario
Pick your device, delivered anywhere in Ontario
Pendant, wrist or watch, one simple plan, shipped to your door.
- Fall detection included on every device, at no extra cost
- Free shipping to any Ontario address
- From $49.95/month with a 10-day risk-free guarantee

Holo Pro
Our simplest pendant, with fall detection, two-way voice, and 24/7 monitoring built in.
Go annual and the device is free.
Why this matters
Falls are behind most injury hospitalizations among Ontario seniors
A quiet decision made early, then rarely thought about again.
2.6M
Ontario residents aged 65 and older
65% to 80%
of injury-related hospitalizations among Ontario seniors are caused by falls, depending on age group
4.6M
Ontarians projected to be aged 65 and older by 2051, up from 3.1 million in 2025
What matters most after a fall is how fast help arrives.
92%
Help under 1 hour
When help arrives within an hour, outcomes improve dramatically.
47%
1 to 3 hours
Longer waits significantly reduce the chance of a positive outcome.
25%
3 to 4 hours
Extended time without help can lead to serious complications.
Holo Alert connects you to a live care team member in moments, not hours. That is the entire point.
Sources: Statistics Canada, 2021 Census; Public Health Ontario, 2022; Ontario Ministry of Finance, 2025. Response-window figures reflect industry research on emergency response outcomes.
How it works
When you need us, here is exactly what happens
Three steps. Moments, not hours.
You press the button. Or you do not have to.
One press calls for help from anywhere in Canada. And if you fall and cannot press it, automatic fall detection calls for you.
A live care team member answers through the device.
A real person in our Canadian response centre speaks with you in moments, confirms what you need, and stays with you.
The right help is on the way.
Emergency services, a neighbour, or your family. Our team sends the right help to your location and notifies your emergency contacts.
All of this, from $49.95/month
Choose your deviceFree shipping across Ontario
Pick the Right Device for Your Loved One
All three include fall detection, 24/7 monitoring, and free shipping across Ontario.

Holo Pro
Lightweight pendant with instant access to help at the press of a button. Simple to wear, simple to use.
- Automatic fall detection
- Neck-worn, with waist accessory
- Location services for faster response
- 7-10 day battery life

Holo Mini
Compact wrist-worn device with the same safety features for those who prefer a watch-style form factor.
- Automatic fall detection
- Comfortable wrist-worn design
- Location services for faster response
- Lightweight and discreet

Holo Active
Full smartwatch with 1.83" touchscreen, fall detection, and two-way voice for safety and independence.
- Automatic fall detection
- Smartwatch style with touchscreen
- Location services for faster response
- Steps and heart rate tracking
Not sure which is right? Call 1-888-445-0192 and a care team member will help you choose.
What is included
One plan. Everything included.
No add-ons required. No surprise fees.
Typical provider
$74.98+/moplus $49.98+ upfront
With Holo Alert
$49.95/mo
About $1.67 a day. No long-term contract.
View devicesYour wearable device
Lightweight, water-resistant, and designed for all-day comfort
24/7 Canadian monitoring
Live care team members in our response centre, day and night
Automatic fall detection
Alerts our team even if you cannot press the button. Many providers charge $10 to $15 a month extra for this; we never do
Two-way voice
Speak directly with a care team member through the device
Location services
Helps our team find you faster when you are away from home
Free shipping across Canada
Your device arrives at your door at no extra cost
Simple guided setup
We walk you through everything so it is ready in minutes
10-day risk-free guarantee
Full refund if it is not right for you
Local support
Programs for Ontario seniors
Provincial support worth knowing about before you spend anything.
Ontario Seniors Care at Home Tax Credit
This refundable credit returns up to 25% of as much as $6,000 in eligible medical expenses each year, for a maximum of $1,500. Attendant care, mobility and bathroom aids, hospital beds and hearing aids are among the eligible costs.
Ontario residents who turned 70 or older during the tax year, or whose spouse did, may be eligible. The credit phases out at roughly $65,000 in family net income.
Ontario Ministry of FinanceAssistive Devices Program (ADP)
Ontario helps pay for customized assistive equipment such as wheelchairs, hearing devices, mobility aids, home oxygen and orthotic devices. Income is generally not part of the assessment.
You may be eligible with a valid Ontario health card and a physical disability requiring the equipment for six months or longer. Each device category has its own clinical criteria.
Ontario Ministry of HealthOntario Renovates
Provides financial assistance for necessary home repairs and accessibility improvements that support independent living. It is delivered locally by municipal service managers, so the details vary by region.
Generally aimed at low and moderate income homeowners. Income limits, property limits and available assistance vary by local service manager area.
Government of OntarioHome and Community Care (Ontario Health atHome)
Arranges publicly funded home services after an assessment, including nursing, personal support, physiotherapy, occupational therapy and social work. There is no client charge for qualifying government-funded home care.
Ontario residents can request an assessment at any time. What is offered depends on assessed health and functional needs.
Ontario Ministry of Health and Ontario Health atHomeProgram details and eligibility change over time; confirm with each program directly. Holo Alert is independent and not affiliated with these programs.
Made for Ontario
Choosing and ordering your device in Ontario
Choosing the device is the easy part. The Holo Pro hangs from a lanyard and includes fall detection in every mode. The Holo Mini sits on the wrist and is the smallest and lightest of the lineup. The Holo Active looks like the smartwatch anyone else at the card table might be wearing, with heart rate and body temperature on the screen.
Every order ships free to any Ontario address, from Windsor to Thunder Bay. It arrives with a magnetic charging cradle and instructions written for a person rather than an engineer. Nothing gets installed, no technician visits, no wiring gets run through the wall. Charge it overnight, wear it in the shower, and it works over the wireless network wherever you have coverage.
Plans start at $49.95 per month and every order carries a 10-day risk-free guarantee. Wear it through an ordinary Ontario week: the garden, the arena, the walk to the mailbox in February. If it turns out not to suit you, send it back for a full refund. That is the whole decision.
- Free shipping to every Ontario address, north and south
- Arrives ready to wear with a magnetic charging cradle
- Nothing to install, no technician visit and no wiring
- Water resistant and shower-safe, though not for swimming
- Plans from $49.95/month with a 10-day risk-free guarantee

Built for Ontario
Every device works across Ontario
Everything a medical alert should do, wherever your day takes you.
Fall detection on every device
Included at no extra cost. It does not detect every fall, so the button is always there as well.
Talk through the device
Two-way HD voice means a care team member hears you without a phone anywhere in the house.
Heart rate and temperature
The Holo Active adds health readings on a small, clear touchscreen.
Location services across Ontario
The Holo Pro uses location services so help can be pointed to the right driveway, not the right postal code.
Monitoring that never closes
North American monitoring stations are answering at three in the morning on a long weekend.
One plan for the household
Order for a parent in Sudbury or a spouse across the kitchen. Setup is the same either way.
Verified Google Reviews
What our customers are saying
Real reviews from real families.
an hour ago
Loving the service provided by Halo for their support of a new Halo Mini - easy to reach a person to determine the best product, swift delivery with l...
a week ago
Really good service. Setup was a snap. Charge, test, you are done. They also contacted me to make me aware of the watches function and features, as ...
a week ago
Karly is a joy to communicate with. Very helpful and knowledgeable about the products and services.
a week ago
Very informative, friendly to deal with. Holo Alert is easy to set up. No landline needed.
2 weeks ago
I was delighted to receive my new watch in just six days. I live with my grand daughter and she is going away for five days on the long weekend. If I ...
3 weeks ago
Just received my Holo Alert and set up was very easy. Spoke with Matthew about a few questions I had and was satisfied with his answers. I am sure thi...
3 weeks ago
I had very good experience. She was very easy to talk with and follow. Give her a raise.
3 weeks ago
Excellent customer service! Patiently answered my multiple calls with various questions as I tried to decide which device would best suit my mother's ...
What changes
Three things that happen with Holo Alert
The difference is felt, not just seen.

You feel safe on your own
Confidence, quietly restored.
At home by the fire or out for a morning walk, help is one press away. You keep your routines without second-guessing every step.

Your family worries less
More connection, less anxiety.
They know a live care team member is on standby around the clock. Fewer anxious check-in calls, more time enjoying being together.

You stay independent, longer
Your home. Your terms.
The right support at the right time lets you keep living in your own home. Walk the neighbourhood, tend the garden, visit friends.

One system. Total protection.
Your wearable. Our care team. Working together, around the clock.
Peace of mind, built in.
From order to protected
Here is what happens when you order
Ready out of the box. We handle the rest with you.
Choose your device
Pick the device that fits your lifestyle. We program and configure it for you before it leaves our facility.
We ship it ready to go
Your device arrives at your door with free shipping across Canada. It is already set up and charged.
We call to walk you through it
Our care team calls you to run a live test together, answer your questions, and make sure you feel comfortable.
You are protected
Wear it and live your life. Our care team is on standby 24/7, and we are always a phone call away.
Backed by an award-winning response team
2026 and 2022
TMA Monitoring Center of the Year
Recognized by The Monitoring Association for excellence in emergency response.
2025
CHS Company of the Year
Awarded for outstanding service in the Canadian health and safety industry.
Certified
UL/ULC Listed
Our monitoring centres meet the highest North American safety and reliability standards.
Common hesitations
If you are thinking "not yet", read this first
Every customer started with one of these.
I am still active. I do not need one yet.
Most falls happen to active people doing everyday things. One in three seniors falls each year, and most did not see it coming. Holo Alert is like a seatbelt: you wear it hoping you never need it, and it is already there if you do.
The best time to get protected is before you need it.
I do not want to wear something that looks medical.
Neither do our customers. The Holo Active looks like a modern smartwatch, and the Holo Pro pendant is small enough to tuck under a shirt. No one has to know unless you tell them.
Protection that looks like a watch, not a warning label.
My phone already has fall detection.
A phone is not built for emergencies. It needs daily charging, it can be out of reach, and it calls 911 rather than a trained care team member who knows your situation and who to contact. Holo Alert works on its own, with a single press or an automatic alert.
A phone across the room is not a safety plan.
It is probably complicated to set up.
Your device arrives programmed, charged, and ready to wear. Then our care team calls you to run a live test together and answer every question. Most people are fully set up in about five minutes.
If you can open a box, you can set up Holo Alert.
Hear from Families Like Yours
Hear from families who chose peace of mind.
“"My experience from start to finish was very positive. Everything was handled very professionally and in a timely fashion."”
Marg Hipson
Ontario, Canada
“"Hello I am here to tell you how easy it is to set up this device! The staff helps guide you and will answer any questions you might have."”
Brenda Howlett
Ontario, Canada
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"My experience from start to finish was very positive. Everything was handled very professionally and in a timely fashion."”
Marg Hipson
Ontario, Canada
“"Hello I am here to tell you how easy it is to set up this device! The staff helps guide you and will answer any questions you might have."”
Brenda Howlett
Ontario, Canada
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"My experience from start to finish was very positive. Everything was handled very professionally and in a timely fashion."”
Marg Hipson
Ontario, Canada
“"Hello I am here to tell you how easy it is to set up this device! The staff helps guide you and will answer any questions you might have."”
Brenda Howlett
Ontario, Canada
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"My experience from start to finish was very positive. Everything was handled very professionally and in a timely fashion."”
Marg Hipson
Ontario, Canada
“"Hello I am here to tell you how easy it is to set up this device! The staff helps guide you and will answer any questions you might have."”
Brenda Howlett
Ontario, Canada
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
Zero risk
Try Holo Alert risk-free for 10 days
No hassle. No hard feelings.
We know this is a personal decision, and we want you to feel completely confident. Order Holo Alert and try it for 10 days. If it is not the right fit for any reason, contact our care team and we will arrange a full refund.
Choose your device10-day risk-free guarantee
Full refund within the trial period
No long-term contract required
Free return shipping
Simple return process
Friendly Canadian support
FAQ
Questions from Ontario families, answered
Everything you need to know before you decide.


The best time to get protected was yesterday. The next best time is today.
Ten minutes from now, this can be done.
Plans from $49.95/mo · Free shipping · 10-day risk-free guarantee · No long-term contract
Fall detection does not detect all falls. Gradual slides, slow collapses, or certain movements may not trigger an alert. Customers should press the SOS button manually if able.
Location accuracy varies and may be affected by network availability, indoor environments, and other factors.
Holo Alert does not replace 911 or emergency medical services.
Monthly plans are billed month to month with no contract or cancellation fee. Annual plans are billed for the full year upfront at a reduced rate and include a free device. Annual plans are non-refundable after the 10-day risk-free guarantee period. Both plan types are covered by the 10-day risk-free guarantee when you first sign up.
Statistics cited reflect publicly available Canadian public health data and industry research on falls among older adults and emergency response outcomes; sources are noted alongside each figure. Government program details change over time and should be confirmed with each program directly.

