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A woman starting her morning at home while wearing her Holo Alert pendant

Medical alert devices in Ontario

Pick your device, delivered anywhere in Ontario

Pendant, wrist or watch, one simple plan, shipped to your door.

  • Fall detection included on every device, at no extra cost
  • Free shipping to any Ontario address
  • From $49.95/month with a 10-day risk-free guarantee
4.9 from 641 verified reviews

Why this matters

Falls are behind most injury hospitalizations among Ontario seniors

A quiet decision made early, then rarely thought about again.

2.6M

Ontario residents aged 65 and older

65% to 80%

of injury-related hospitalizations among Ontario seniors are caused by falls, depending on age group

4.6M

Ontarians projected to be aged 65 and older by 2051, up from 3.1 million in 2025

What matters most after a fall is how fast help arrives.

92%

Help under 1 hour

When help arrives within an hour, outcomes improve dramatically.

47%

1 to 3 hours

Longer waits significantly reduce the chance of a positive outcome.

25%

3 to 4 hours

Extended time without help can lead to serious complications.

Holo Alert connects you to a live care team member in moments, not hours. That is the entire point.

Sources: Statistics Canada, 2021 Census; Public Health Ontario, 2022; Ontario Ministry of Finance, 2025. Response-window figures reflect industry research on emergency response outcomes.

How it works

When you need us, here is exactly what happens

Three steps. Moments, not hours.

01

You press the button. Or you do not have to.

One press calls for help from anywhere in Canada. And if you fall and cannot press it, automatic fall detection calls for you.

02

A live care team member answers through the device.

A real person in our Canadian response centre speaks with you in moments, confirms what you need, and stays with you.

03

The right help is on the way.

Emergency services, a neighbour, or your family. Our team sends the right help to your location and notifies your emergency contacts.

All of this, from $49.95/month

Choose your device

Free shipping across Ontario

Pick the Right Device for Your Loved One

All three include fall detection, 24/7 monitoring, and free shipping across Ontario.

Holo Pro medical alert device

Holo Pro

Lightweight pendant with instant access to help at the press of a button. Simple to wear, simple to use.

$49.95/mo+ $89.97 device fee
  • Automatic fall detection
  • Neck-worn, with waist accessory
  • Location services for faster response
  • 7-10 day battery life
Choose Holo Pro View full details →
Most popular
Holo Mini medical alert device

Holo Mini

Compact wrist-worn device with the same safety features for those who prefer a watch-style form factor.

$54.95/mo+ $119.97 device fee
  • Automatic fall detection
  • Comfortable wrist-worn design
  • Location services for faster response
  • Lightweight and discreet
Choose Holo Mini View full details →
Holo Active medical alert device

Holo Active

Full smartwatch with 1.83" touchscreen, fall detection, and two-way voice for safety and independence.

$59.95/mo+ $149.97 device fee
  • Automatic fall detection
  • Smartwatch style with touchscreen
  • Location services for faster response
  • Steps and heart rate tracking
Choose Holo Active View full details →

Not sure which is right? Call 1-888-445-0192 and a care team member will help you choose.

What is included

One plan. Everything included.

No add-ons required. No surprise fees.

Typical provider

$74.98+/moplus $49.98+ upfront

With Holo Alert

$49.95/mo

About $1.67 a day. No long-term contract.

View devices
01

Your wearable device

Lightweight, water-resistant, and designed for all-day comfort

02

24/7 Canadian monitoring

Live care team members in our response centre, day and night

03

Automatic fall detection

Alerts our team even if you cannot press the button. Many providers charge $10 to $15 a month extra for this; we never do

04

Two-way voice

Speak directly with a care team member through the device

05

Location services

Helps our team find you faster when you are away from home

06

Free shipping across Canada

Your device arrives at your door at no extra cost

07

Simple guided setup

We walk you through everything so it is ready in minutes

08

10-day risk-free guarantee

Full refund if it is not right for you

Local support

Programs for Ontario seniors

Provincial support worth knowing about before you spend anything.

01

Ontario Seniors Care at Home Tax Credit

This refundable credit returns up to 25% of as much as $6,000 in eligible medical expenses each year, for a maximum of $1,500. Attendant care, mobility and bathroom aids, hospital beds and hearing aids are among the eligible costs.

Ontario residents who turned 70 or older during the tax year, or whose spouse did, may be eligible. The credit phases out at roughly $65,000 in family net income.

Ontario Ministry of Finance
02

Assistive Devices Program (ADP)

Ontario helps pay for customized assistive equipment such as wheelchairs, hearing devices, mobility aids, home oxygen and orthotic devices. Income is generally not part of the assessment.

You may be eligible with a valid Ontario health card and a physical disability requiring the equipment for six months or longer. Each device category has its own clinical criteria.

Ontario Ministry of Health
03

Ontario Renovates

Provides financial assistance for necessary home repairs and accessibility improvements that support independent living. It is delivered locally by municipal service managers, so the details vary by region.

Generally aimed at low and moderate income homeowners. Income limits, property limits and available assistance vary by local service manager area.

Government of Ontario
04

Home and Community Care (Ontario Health atHome)

Arranges publicly funded home services after an assessment, including nursing, personal support, physiotherapy, occupational therapy and social work. There is no client charge for qualifying government-funded home care.

Ontario residents can request an assessment at any time. What is offered depends on assessed health and functional needs.

Ontario Ministry of Health and Ontario Health atHome

Program details and eligibility change over time; confirm with each program directly. Holo Alert is independent and not affiliated with these programs.

Made for Ontario

Choosing and ordering your device in Ontario

Choosing the device is the easy part. The Holo Pro hangs from a lanyard and includes fall detection in every mode. The Holo Mini sits on the wrist and is the smallest and lightest of the lineup. The Holo Active looks like the smartwatch anyone else at the card table might be wearing, with heart rate and body temperature on the screen.

Every order ships free to any Ontario address, from Windsor to Thunder Bay. It arrives with a magnetic charging cradle and instructions written for a person rather than an engineer. Nothing gets installed, no technician visits, no wiring gets run through the wall. Charge it overnight, wear it in the shower, and it works over the wireless network wherever you have coverage.

Plans start at $49.95 per month and every order carries a 10-day risk-free guarantee. Wear it through an ordinary Ontario week: the garden, the arena, the walk to the mailbox in February. If it turns out not to suit you, send it back for a full refund. That is the whole decision.

  • Free shipping to every Ontario address, north and south
  • Arrives ready to wear with a magnetic charging cradle
  • Nothing to install, no technician visit and no wiring
  • Water resistant and shower-safe, though not for swimming
  • Plans from $49.95/month with a 10-day risk-free guarantee
Living independently in Ontario with Holo Alert

Built for Ontario

Every device works across Ontario

Everything a medical alert should do, wherever your day takes you.

Fall detection on every device

Included at no extra cost. It does not detect every fall, so the button is always there as well.

Talk through the device

Two-way HD voice means a care team member hears you without a phone anywhere in the house.

Heart rate and temperature

The Holo Active adds health readings on a small, clear touchscreen.

Location services across Ontario

The Holo Pro uses location services so help can be pointed to the right driveway, not the right postal code.

Monitoring that never closes

North American monitoring stations are answering at three in the morning on a long weekend.

One plan for the household

Order for a parent in Sudbury or a spouse across the kitchen. Setup is the same either way.

Verified Google Reviews

What our customers are saying

Real reviews from real families.

4.9Based on 641+ reviews
Teresa Armstrong

an hour ago

Loving the service provided by Halo for their support of a new Halo Mini - easy to reach a person to determine the best product, swift delivery with l...

Doug L

a week ago

Really good service. Setup was a snap. Charge, test, you are done. They also contacted me to make me aware of the watches function and features, as ...

Suzanne Aubin

a week ago

Karly is a joy to communicate with. Very helpful and knowledgeable about the products and services.

Laurie Bruder

a week ago

Very informative, friendly to deal with. Holo Alert is easy to set up. No landline needed.

What changes

Three things that happen with Holo Alert

The difference is felt, not just seen.

A woman reading comfortably at home while wearing her Holo Alert pendant

You feel safe on your own

Confidence, quietly restored.

At home by the fire or out for a morning walk, help is one press away. You keep your routines without second-guessing every step.

A grandmother reading with her grandchild on the patio while wearing her pendant

Your family worries less

More connection, less anxiety.

They know a live care team member is on standby around the clock. Fewer anxious check-in calls, more time enjoying being together.

A woman walking confidently along a tree-lined autumn path

You stay independent, longer

Your home. Your terms.

The right support at the right time lets you keep living in your own home. Walk the neighbourhood, tend the garden, visit friends.

A couple walking together through autumn colours in a Canadian neighbourhood

One system. Total protection.

Your wearable. Our care team. Working together, around the clock.

Peace of mind, built in.

From order to protected

Here is what happens when you order

Ready out of the box. We handle the rest with you.

1

Choose your device

Pick the device that fits your lifestyle. We program and configure it for you before it leaves our facility.

2

We ship it ready to go

Your device arrives at your door with free shipping across Canada. It is already set up and charged.

3

We call to walk you through it

Our care team calls you to run a live test together, answer your questions, and make sure you feel comfortable.

4

You are protected

Wear it and live your life. Our care team is on standby 24/7, and we are always a phone call away.

Backed by an award-winning response team

2026 and 2022

TMA Monitoring Center of the Year

Recognized by The Monitoring Association for excellence in emergency response.

2025

CHS Company of the Year

Awarded for outstanding service in the Canadian health and safety industry.

Certified

UL/ULC Listed

Our monitoring centres meet the highest North American safety and reliability standards.

Common hesitations

If you are thinking "not yet", read this first

Every customer started with one of these.

I am still active. I do not need one yet.

Most falls happen to active people doing everyday things. One in three seniors falls each year, and most did not see it coming. Holo Alert is like a seatbelt: you wear it hoping you never need it, and it is already there if you do.

The best time to get protected is before you need it.

I do not want to wear something that looks medical.

Neither do our customers. The Holo Active looks like a modern smartwatch, and the Holo Pro pendant is small enough to tuck under a shirt. No one has to know unless you tell them.

Protection that looks like a watch, not a warning label.

My phone already has fall detection.

A phone is not built for emergencies. It needs daily charging, it can be out of reach, and it calls 911 rather than a trained care team member who knows your situation and who to contact. Holo Alert works on its own, with a single press or an automatic alert.

A phone across the room is not a safety plan.

It is probably complicated to set up.

Your device arrives programmed, charged, and ready to wear. Then our care team calls you to run a live test together and answer every question. Most people are fully set up in about five minutes.

If you can open a box, you can set up Holo Alert.

Real Stories

Hear from Families Like Yours

Hear from families who chose peace of mind.

"My experience from start to finish was very positive. Everything was handled very professionally and in a timely fashion."

Marg Hipson

Ontario, Canada

"Hello I am here to tell you how easy it is to set up this device! The staff helps guide you and will answer any questions you might have."

Brenda Howlett

Ontario, Canada

"It was a good experience. The agents where very pleasant and easy to understand."

Gérald Fontaine

Manitoba, Canada

"My experience from start to finish was very positive. Everything was handled very professionally and in a timely fashion."

Marg Hipson

Ontario, Canada

"Hello I am here to tell you how easy it is to set up this device! The staff helps guide you and will answer any questions you might have."

Brenda Howlett

Ontario, Canada

"It was a good experience. The agents where very pleasant and easy to understand."

Gérald Fontaine

Manitoba, Canada

"My experience from start to finish was very positive. Everything was handled very professionally and in a timely fashion."

Marg Hipson

Ontario, Canada

"Hello I am here to tell you how easy it is to set up this device! The staff helps guide you and will answer any questions you might have."

Brenda Howlett

Ontario, Canada

"It was a good experience. The agents where very pleasant and easy to understand."

Gérald Fontaine

Manitoba, Canada

"My experience from start to finish was very positive. Everything was handled very professionally and in a timely fashion."

Marg Hipson

Ontario, Canada

"Hello I am here to tell you how easy it is to set up this device! The staff helps guide you and will answer any questions you might have."

Brenda Howlett

Ontario, Canada

"It was a good experience. The agents where very pleasant and easy to understand."

Gérald Fontaine

Manitoba, Canada

4.9 on Google
4.9 on Trustpilot

Zero risk

Try Holo Alert risk-free for 10 days

No hassle. No hard feelings.

We know this is a personal decision, and we want you to feel completely confident. Order Holo Alert and try it for 10 days. If it is not the right fit for any reason, contact our care team and we will arrange a full refund.

Choose your device

10-day risk-free guarantee

Full refund within the trial period

No long-term contract required

Free return shipping

Simple return process

Friendly Canadian support

FAQ

Questions from Ontario families, answered

Everything you need to know before you decide.

Orders ship free to every Ontario address, including northern communities. Delivery to remote northern addresses usually takes longer than it does in the south, and your confirmation email includes tracking so you can watch it come.

Every device keeps working in the cold and is worn under a coat or on the wrist. Many Ontarians choose the Holo Pro for the lanyard and always-on fall detection, or the Holo Mini if they would rather wear something on their wrist. A care team member can talk it through if you are torn.

A medical alert system can provide peace of mind for you and your loved ones if you're concerned about getting help during an emergency. It's especially beneficial if you live alone, have a history of falls, take medications that affect balance, have mobility issues, or chronic health conditions. Medical alert systems are also valuable if you want to maintain your independence while ensuring help is always available at the touch of a button. If you're worried about your safety or your family has expressed concerns about you living alone, a medical alert system is a smart investment that can help you stay safe and independent in your own home.

No, you don't need a landline or wifi for Holo Alert systems. Our devices use cellular technology and work anywhere with 4G LTE coverage across Canada. This means you stay protected whether you're at home, in your garden, or out in the community. The cellular connection is built right into the device, so there's no need for a home phone line or internet connection. This gives you the freedom to live independently while staying connected to help 24/7.

The best medical alert systems in Canada offer reliable 24/7 monitoring, fall detection, GPS tracking, and cellular connectivity without requiring a landline. Key features to look for include waterproof design, two-way communication, North American-based monitoring centers, and nationwide cellular coverage. Holo Alert offers both the Holo Pro (with advanced fall detection and up to 7-day battery life) and Holo Mini (compact emergency alert device) designed specifically for Canadian seniors. When choosing a system, consider battery life, coverage area, monthly costs, and whether the device works both at home and on-the-go across Canada.

Yes, Holo Alert systems work in rural areas across Canada. Our devices use 4G LTE cellular networks to provide reliable coverage in most rural locations where you have cell phone service. Since we don't require landlines or wifi, you can stay protected even in remote areas. However, cellular coverage can vary by location and carrier. We recommend checking the cellular coverage in your specific area, and our team can help verify service availability before you order. If you have cell phone service at your location, Holo Alert will likely work for you.

No worries! Accidental button presses happen and it's actually a good way to test that your system is working properly. Simply tell the monitoring specialist that it was an accidental press when they answer your call. Our trained operators understand that false alarms occur and will quickly verify that you're okay. There's no penalty or extra charge for accidental activations. We'd rather you press the button when you don't need help than hesitate to use it during a real emergency.

Medical alert systems use built-in sensors called accelerometers to detect sudden changes in movement that indicate a fall. When a fall is detected, the device automatically connects you to our 24/7 monitoring center within seconds. You can also manually activate the system anytime by pressing the help button. Our specialists can assess your situation through the device's two-way speaker and send help if needed. You can cancel false alarms if you're okay. While highly accurate, we recommend always pressing your help button manually when you need assistance.

Still have a question? Call 1-888-445-0192 and a care team member will answer it.

A woman enjoying coffee on a rural porch overlooking green fields

The best time to get protected was yesterday. The next best time is today.

Ten minutes from now, this can be done.

Plans from $49.95/mo · Free shipping · 10-day risk-free guarantee · No long-term contract

Fall detection does not detect all falls. Gradual slides, slow collapses, or certain movements may not trigger an alert. Customers should press the SOS button manually if able.

Location accuracy varies and may be affected by network availability, indoor environments, and other factors.

Holo Alert does not replace 911 or emergency medical services.

Monthly plans are billed month to month with no contract or cancellation fee. Annual plans are billed for the full year upfront at a reduced rate and include a free device. Annual plans are non-refundable after the 10-day risk-free guarantee period. Both plan types are covered by the 10-day risk-free guarantee when you first sign up.

Statistics cited reflect publicly available Canadian public health data and industry research on falls among older adults and emergency response outcomes; sources are noted alongside each figure. Government program details change over time and should be confirmed with each program directly.

From $49.95/moNo contract required