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Care and Maintenance

Cleaning and care

Keep your device clean and comfortable without damaging it.


Regular gentle cleaning can help your device stay comfortable and in good condition.

Cleaning tips

  • Wipe the device with a soft, slightly damp cloth.
  • Avoid harsh chemicals or abrasive cleaners.
  • Let it fully dry before charging.

Water safety reminder

Your device is shower-safe but not designed for swimming or submersion.

If you have a concern about damage or a device issue, contact support at support@holoalert.ca.

Still need help?

Talk to our care team

We're Canadian, and we answer the phone. Mon-Fri 9-5 MT.

1-888-411-4656