Support
Connectivity
What to do if your device won't connect to the monitoring centre.
Fall Detection
Guidance for false alerts, sensitivity questions, and limitations to understand.
Battery and Charging
Fix common problems like not charging, low battery warnings, or fast battery drain.
Audio
What to do if you can't hear the operator or they can't hear you.
Lights
How to understand indicator lights and safely power the device off and back on
How to understand the indicator lights and safely power the device off and back on.