
Medical alert devices in Newfoundland and Labrador
Holo Alert devices, shipped free across Newfoundland and Labrador
Choose the one you will actually wear. We ship it free, ready to go.
- One press for help, and automatic fall detection if you cannot press
- Answered by a live Canadian care team, 24 hours a day
- From $49.95 a month, free shipping, 10-day risk-free guarantee

Holo Pro
Our simplest pendant, with fall detection, two-way voice, and 24/7 monitoring built in.
Go annual and the device is free.
Why this matters
The oldest population of any province in Canada
More people here are keeping the house, the wood stove and the drive to town well into their eighties.
25.2%
Share of Newfoundland and Labrador residents aged 65 and over, the highest of any Canadian province
138,514
Residents of Newfoundland and Labrador aged 65 and over, summed from published age bands for July 2025
45.1%
Share of residents living outside a census metropolitan area or census agglomeration, roughly 245,885 people
What matters most after a fall is how fast help arrives.
92%
Help under 1 hour
When help arrives within an hour, outcomes improve dramatically.
47%
1 to 3 hours
Longer waits significantly reduce the chance of a positive outcome.
25%
3 to 4 hours
Extended time without help can lead to serious complications.
Holo Alert connects you to a live care team member in moments, not hours. That is the entire point.
Sources: Statistics Canada, Canada's population estimates, July 2025, and Table 17-10-0005-01; Newfoundland and Labrador Statistics Agency, 2025. Response-window figures reflect industry research on emergency response outcomes.
How it works
When you need us, here is exactly what happens
Three steps. Moments, not hours.
You press the button. Or you do not have to.
One press calls for help from anywhere in Canada. And if you fall and cannot press it, automatic fall detection calls for you.
A live care team member answers through the device.
A real person in our Canadian response centre speaks with you in moments, confirms what you need, and stays with you.
The right help is on the way.
Emergency services, a neighbour, or your family. Our team sends the right help to your location and notifies your emergency contacts.
All of this, from $49.95/month
Choose your deviceFree shipping across Newfoundland and Labrador
Choose Your Device
All include fall detection, 24/7 monitoring, and free shipping to NL.

Holo Pro
Lightweight pendant with instant access to help at the press of a button. Simple to wear, simple to use.
- Automatic fall detection
- Neck-worn, with waist accessory
- Location services for faster response
- 7-10 day battery life

Holo Mini
Compact wrist-worn device with the same safety features for those who prefer a watch-style form factor.
- Automatic fall detection
- Comfortable wrist-worn design
- Location services for faster response
- Lightweight and discreet

Holo Active
Full smartwatch with 1.83" touchscreen, fall detection, and two-way voice for safety and independence.
- Automatic fall detection
- Smartwatch style with touchscreen
- Location services for faster response
- Steps and heart rate tracking
Not sure which is right? Call 1-888-445-0192 and a care team member will help you choose.
What is included
One plan. Everything included.
No add-ons required. No surprise fees.
Typical provider
$74.98+/moplus $49.98+ upfront
With Holo Alert
$49.95/mo
About $1.67 a day. No long-term contract.
View devicesYour wearable device
Lightweight, water-resistant, and designed for all-day comfort
24/7 Canadian monitoring
Live care team members in our response centre, day and night
Automatic fall detection
Alerts our team even if you cannot press the button. Many providers charge $10 to $15 a month extra for this; we never do
Two-way voice
Speak directly with a care team member through the device
Location services
Helps our team find you faster when you are away from home
Free shipping across Canada
Your device arrives at your door at no extra cost
Simple guided setup
We walk you through everything so it is ready in minutes
10-day risk-free guarantee
Full refund if it is not right for you
Local support
Provincial programs worth knowing about
Supports that help people stay in their own homes here. Holo Alert is not affiliated with any of them, and eligibility is decided by the Government of Newfoundland and Labrador.
Home Support Program
Provides in-home assistance so people can keep living safely at home, including personal care, help with mobility, light housekeeping, meal preparation and respite for family caregivers.
Residents aged 65 and over with an assessed care need may be eligible, as may people with disabilities, people receiving end of life care, and anyone needing short term support after a hospital stay.
Government of Newfoundland and LabradorHome Modification Program
Provides a forgivable loan of up to $15,000 as of the 2026 budget for accessibility work such as handrails, grab bars, accessible showers and ramps.
Homeowners who need an accessibility modification, with household income up to $51,500, or $65,000 in Labrador, may be eligible. An occupational therapist recommendation is required for major work such as bathroom changes or ramps.
Government of Newfoundland and LabradorSpecial Assistance Program
Provides basic medical supplies and assistive equipment for daily living, including dressings, oxygen equipment, braces, wheelchairs, walkers and commodes.
Residents living in the community rather than a long term care home, who need supplies or equipment for daily living and meet the financial requirements, may be eligible.
Government of Newfoundland and LabradorAging Well at Home Grant
For the 2025 to 2026 intake, this grant provided $400 a year toward household and health related services such as snow clearing, home cleaning, and grocery or prescription delivery. Amounts and intake dates change from year to year, so confirm the current details with the province.
Residents aged 65 and over who own or rent a home, with household net income no more than $32,700 for a single applicant or $50,000 for a couple, may be eligible.
Government of Newfoundland and LabradorProgram details and eligibility change over time; confirm with each program directly. Holo Alert is independent and not affiliated with these programs.
Made for Newfoundland and Labrador
Choosing a device and getting it shipped here
Holo Alert comes as a pendant, a wrist device or a watch, and the choice usually comes down to how you like to wear things. The Holo Pro is a light pendant with fall detection always on and a caregiver app for family who have moved away. The Holo Mini sits on the wrist and is the smallest of them, with a lanyard and belt clip available if the wrist is not for you. The Holo Active looks like an ordinary watch and adds heart rate and body temperature readings.
Ordering takes a few minutes. Shipping is free to every address in the province, from St. John's to Corner Brook to Happy Valley Goose Bay, and the device arrives ready to wear. Nothing to install, no base station hunting for an outlet, no technician visit to arrange around the ferry schedule. Every device is water resistant enough for the shower and charges on a small magnetic cradle overnight, the way a phone does.
When the button is pressed, a care team member in Canada answers through the device itself. Fall detection makes that call automatically if a hard fall registers. Plans start at $49.95 a month, and the first ten days are risk free, so you can wear it through a real week of weather before deciding anything.
- Free shipping to every address in the province, Labrador included
- A choice of pendant, wrist and watch styles
- Fall detection included on every plan, at no extra charge
- Shower safe, with a magnetic charger that lives on the nightstand
- 10-day risk-free guarantee on every order

Built for Newfoundland and Labrador
What comes with every Holo Alert plan here
Everything a medical alert should do, wherever your day takes you.
Fall detection on every plan
Included at no extra charge, whichever device you choose. If a hard fall registers, the call goes out on its own. It does not catch every fall, so press the button whenever you can.
Talk through the device itself
Two-way voice means you speak with a Canadian care team member from wherever you are standing, without going to find a phone.
Free shipping across the province
Every order ships free to any address in Newfoundland and Labrador, and the device arrives ready to wear, with no installation and no technician visit.
Ten days to change your mind
Wear it through a normal week. If it is not right, return it in original condition inside the 10-day window for a full refund.
Caregiver app on the Holo Pro
Family can see location, receive alerts and ring the device, which matters when the closest relative is a flight away rather than a drive.
Watch styles with health readings
The Holo Active puts heart rate and body temperature beside the SOS button, on a device that reads as a regular smartwatch.
Verified Google Reviews
What our customers are saying
Real reviews from real families.
an hour ago
Loving the service provided by Halo for their support of a new Halo Mini - easy to reach a person to determine the best product, swift delivery with l...
a week ago
Karly is a joy to communicate with. Very helpful and knowledgeable about the products and services.
a week ago
Very informative, friendly to deal with. Holo Alert is easy to set up. No landline needed.
2 weeks ago
I was delighted to receive my new watch in just six days. I live with my grand daughter and she is going away for five days on the long weekend. If I ...
3 weeks ago
Just received my Holo Alert and set up was very easy. Spoke with Matthew about a few questions I had and was satisfied with his answers. I am sure thi...
3 weeks ago
I had very good experience. She was very easy to talk with and follow. Give her a raise.
3 weeks ago
Excellent customer service! Patiently answered my multiple calls with various questions as I tried to decide which device would best suit my mother's ...
3 weeks ago
Great service and quick delivery. The setup process was simple and the care team was very helpful in walking us through everything. We feel much safer...
What changes
Three things that happen with Holo Alert
The difference is felt, not just seen.

You feel safe on your own
Confidence, quietly restored.
At home by the fire or out for a morning walk, help is one press away. You keep your routines without second-guessing every step.

Your family worries less
More connection, less anxiety.
They know a live care team member is on standby around the clock. Fewer anxious check-in calls, more time enjoying being together.

You stay independent, longer
Your home. Your terms.
The right support at the right time lets you keep living in your own home. Walk the neighbourhood, tend the garden, visit friends.

One system. Total protection.
Your wearable. Our care team. Working together, around the clock.
Peace of mind, built in.
From order to protected
Here is what happens when you order
Ready out of the box. We handle the rest with you.
Choose your device
Pick the device that fits your lifestyle. We program and configure it for you before it leaves our facility.
We ship it ready to go
Your device arrives at your door with free shipping across Canada. It is already set up and charged.
We call to walk you through it
Our care team calls you to run a live test together, answer your questions, and make sure you feel comfortable.
You are protected
Wear it and live your life. Our care team is on standby 24/7, and we are always a phone call away.
Backed by an award-winning response team
2026 and 2022
TMA Monitoring Center of the Year
Recognized by The Monitoring Association for excellence in emergency response.
2025
CHS Company of the Year
Awarded for outstanding service in the Canadian health and safety industry.
Certified
UL/ULC Listed
Our monitoring centres meet the highest North American safety and reliability standards.
Common hesitations
If you are thinking "not yet", read this first
Every customer started with one of these.
I am still active. I do not need one yet.
Most falls happen to active people doing everyday things. One in three seniors falls each year, and most did not see it coming. Holo Alert is like a seatbelt: you wear it hoping you never need it, and it is already there if you do.
The best time to get protected is before you need it.
I do not want to wear something that looks medical.
Neither do our customers. The Holo Active looks like a modern smartwatch, and the Holo Pro pendant is small enough to tuck under a shirt. No one has to know unless you tell them.
Protection that looks like a watch, not a warning label.
My phone already has fall detection.
A phone is not built for emergencies. It needs daily charging, it can be out of reach, and it calls 911 rather than a trained care team member who knows your situation and who to contact. Holo Alert works on its own, with a single press or an automatic alert.
A phone across the room is not a safety plan.
It is probably complicated to set up.
Your device arrives programmed, charged, and ready to wear. Then our care team calls you to run a live test together and answer every question. Most people are fully set up in about five minutes.
If you can open a box, you can set up Holo Alert.
Hear from Families Like Yours
Hear from families who chose peace of mind.
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"”
Al Hardy
Saskatchewan, Canada
“"I am so thankful that i received the Holo device fall detector. I feel much more secure now."”
Bonnie Tegenkamp
Alberta, Canada
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"”
Al Hardy
Saskatchewan, Canada
“"I am so thankful that i received the Holo device fall detector. I feel much more secure now."”
Bonnie Tegenkamp
Alberta, Canada
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"”
Al Hardy
Saskatchewan, Canada
“"I am so thankful that i received the Holo device fall detector. I feel much more secure now."”
Bonnie Tegenkamp
Alberta, Canada
“"It was a good experience. The agents where very pleasant and easy to understand."”
Gérald Fontaine
Manitoba, Canada
“"Works good loud and clear happy have unit since starting winter falls are more likely to happen and get help"”
Al Hardy
Saskatchewan, Canada
“"I am so thankful that i received the Holo device fall detector. I feel much more secure now."”
Bonnie Tegenkamp
Alberta, Canada
Zero risk
Try Holo Alert risk-free for 10 days
No hassle. No hard feelings.
We know this is a personal decision, and we want you to feel completely confident. Order Holo Alert and try it for 10 days. If it is not the right fit for any reason, contact our care team and we will arrange a full refund.
Choose your device10-day risk-free guarantee
Full refund within the trial period
No long-term contract required
Free return shipping
Simple return process
Friendly Canadian support
FAQ
Questions from Newfoundland and Labrador families, answered
Everything you need to know before you decide.


The best time to get protected was yesterday. The next best time is today.
Ten minutes from now, this can be done.
Plans from $49.95/mo · Free shipping · 10-day risk-free guarantee · No long-term contract
Fall detection does not detect all falls. Gradual slides, slow collapses, or certain movements may not trigger an alert. Customers should press the SOS button manually if able.
Location accuracy varies and may be affected by network availability, indoor environments, and other factors.
Holo Alert does not replace 911 or emergency medical services.
Monthly plans are billed month to month with no contract or cancellation fee. Annual plans are billed for the full year upfront at a reduced rate and include a free device. Annual plans are non-refundable after the 10-day risk-free guarantee period. Both plan types are covered by the 10-day risk-free guarantee when you first sign up.
Statistics cited reflect publicly available Canadian public health data and industry research on falls among older adults and emergency response outcomes; sources are noted alongside each figure. Government program details change over time and should be confirmed with each program directly.

