No. Life Alert is a United States company, and it does not offer service to Canadian homes. Its own website limits coverage to the USA, and the Canadian review site Seniors Bulletin reported in 2025 that Life Alert no longer serves Canada.
That surprises families who grew up with the commercial. The good news is that Canada has its own medical alert providers, most of them without the multi-year contract that Life Alert is known for.
Below: whether Life Alert works here, what the similarly named "Life Alert Canada" website is, what Life Alert actually costs in the US, and what Canadian systems cost instead.
Is Life Alert available in Canada?
Life Alert is not available in Canada. The company sells and monitors its service for US households only. Its dispatch centres are all in the United States, and there is no published option to have equipment shipped, installed, or monitored at a Canadian home.
Life Alert's mobile pendant also depends on a US cellular network, according to the company's device page (updated August 2026). Its operators are in the United States, not at a Canadian monitoring centre that knows how to send help to a Canadian address.
If you are searching because a parent has fallen, or you are worried about one living alone, the practical answer is that you will be choosing among Canadian providers. That is not a compromise. Most of them offer the same core service, a help button worn on the wrist or around the neck, answered around the clock by a trained operator, plus fall detection on many devices.
Is "Life Alert Canada" the same company?
No. A website called lifealertcanada.com exists, but it says clearly on its own home page that it is not connected to Life Alert. It is a separate Canadian business using a similar name, and its disclaimer identifies Life Alert as a registered trademark of Life Alert Emergency Response, Inc.
That distinction matters when you compare prices or read reviews. A review of "Life Alert Canada" is not a review of the American company, and a quote from either one tells you nothing about the other.
The famous line itself has a tangled history. "I've fallen and I can't get up" comes from a 1989 commercial made by a company called LifeCall, according to CBC. LifeCall is not the same company as Life Alert, and LifeCall's original trademark on the phrase was cancelled in 1999. Life Alert Emergency Response Inc. holds the US trademark on the phrase today, registered in 2007. So the slogan Canadians remember belongs to a US company that does not serve them.
How much does Life Alert cost?
Life Alert does not post one fixed price. In the United States, Forbes Health reported in 2025 that Life Alert plans run from about 70 to 110 US dollars a month, plus a startup fee of around 245 to 248 US dollars, with a three-year minimum contract. Other review sites quoted figures as low as about 50 US dollars a month for the most basic setup, so any number should be treated as a reviewer estimate rather than an official price.
Two things stand out for a Canadian reader. First, those are US dollar figures for a US-only service, so they are not a benchmark for what you will pay here. Second, the three-year contract is unusual by Canadian standards. Most Canadian providers offer month-to-month or short initial terms, which is worth knowing before you assume every medical alert system locks you in. Our guide to medical alert systems with no monthly fee explains the other end of the pricing spectrum, and why "free" rarely means free.
What Canadians use instead of Life Alert
Canada has at least six established medical alert providers, and published monthly prices in 2026 range from about 30 to 80 Canadian dollars. The table below is drawn from each company's own website or a dated 2025 to 2026 review, as noted. Prices change, so confirm with the provider before you decide.
| Provider | Published monthly price (CAD) | Contract terms | Source and date |
|---|---|---|---|
| TELUS Health LivingWell Companion | $45 (home) or $65 (pendant) on a one-year term; $60 or $80 with no term; $35 activation fee | One-year term, or no term at a higher rate | TELUS pricing pages, January to March 2026 |
| Lifeline Canada | From $36.75 | No long-term contract | Lifeline Canada promotion page and FAQ, 2026 |
| Life Assure | $34.95 (home) to $54.95 (mobile) | No contract, no activation fee | Life Assure order pages and FAQ, 2025 to 2026 |
| Galaxy Medical Alert Systems | $29.95 (home landline) to $69.95 (top mobile kit) | Three-month initial term, then renews; 30 days' written notice to cancel | Galaxy shop pages, 2026 |
| Bedford Medical Alert | Not clearly published; a professional referral page suggests roughly $38 to $80 before tax | Three-month minimum, then month-to-month | Bedford professional and contract pages, 2026 |
| Holo Alert | See the device pages for current plans | Monthly or annual plans; 10-day risk-free guarantee | holoalert.ca, September 2026 |
A few notes on reading that table. TELUS gives existing TELUS or Koodo customers 10 dollars a month off, which is how it advertises a 35-dollar starting price. Lifeline Canada is the Canadian arm of what used to be Philips Lifeline; Philips bought the company in 2006, and Connect America bought the business in 2021. Bedford calls its referral figures a special rate, so shoppers should confirm public pricing directly. One Canadian review site also lists a provider called Direct Alert starting around 25 dollars a month (Seniors Bulletin, 2025), but the company's own website was not reachable when we checked on September 10, 2026, so we could not confirm current prices and have left it out of the table.
Holo Alert's own prices live on the device pages rather than in this post, because they change with promotions. What does not change: every Holo Alert device includes fall detection at no extra cost, monitoring is handled by trained Canadian operators 24/7, and the devices work anywhere in Canada with cellular service, with no Wi-Fi, smartphone, or landline required.
For a fuller side-by-side, including device types and features, read our comparison of the best medical alert systems in Canada.
What to look for in a Canadian medical alert system
Four things separate a good fit from a frustrating one: where the operators are, what the device needs to work, whether fall detection is included, and how easy the contract is to leave.
A Canadian monitoring centre. When the button is pressed, the operator needs to know Canadian addresses, Canadian emergency services, and, ideally, the person's own contact list. That is the single biggest reason a US service cannot simply be imported.
No landline required. The traditional medical alert system was a base unit plugged into a home phone line. If the home has no landline, or the person spends time at a cottage or travelling, a cellular system is the better fit. Our guide to medical alert systems without a landline explains how cellular systems work and what to check about coverage.
Fall detection included, not as an upsell. Fall detection uses motion sensors in the device to recognize a hard fall and call the monitoring centre automatically, in case the person cannot press the button. Some providers charge extra for it. Holo Alert includes it on every device by default.
A wearable the person will actually wear. A pendant is traditional, a wristband looks like a fitness tracker, and a watch looks like a watch. If the device is a style the person dislikes, it ends up in a drawer. Our guide to medical alert bracelets in Canada walks through the wrist-worn options.
Clear contract terms. Look for the initial term, the notice period, and any activation fee, all in writing. Month-to-month plans mean no long-term contract; annual plans usually trade a lower monthly cost for a one-year commitment.
Does any Canadian program help pay for a medical alert system?
A few do: two provincial programs, plus a federal benefit for veterans. Nova Scotia runs a Personal Alert Assistance Program that can reimburse eligible low-income seniors up to 480 Canadian dollars a year toward a personal alert service, according to the provincial government's page (updated April 2026). Alberta's Special Needs Assistance for Seniors program can cover up to 24 Canadian dollars a month toward monitoring fees for an in-home alert system, for seniors under its income thresholds. Veterans Affairs Canada offers a benefit for an emergency or electronic call device to eligible health-care-card holders, usually once every five years. Its public listing does not show a dollar maximum, so veterans should confirm the amount directly.
Ontario's Assistive Devices Program does not fund personal medical alert systems or their monthly monitoring fees, based on the program's published device categories, so Ontario seniors should not expect that program to cover the cost.
Why this decision matters
A fall, or the fear of one, is usually what starts this search. In the 2023 to 2024 fiscal year, 81,599 Canadians 65 and older were hospitalized because of a fall, according to a Public Health Agency of Canada analysis of hospital data, and that count does not include Quebec. Falls cause about 89 percent of all injury-related hospital stays among older Canadians, according to Health Infobase data covering 2022 and 2023.
A medical alert system does not stop a fall. What it does is shorten the time between a fall and help arriving, which is what the people in those ads were really asking for. If a fall has already happened in your family, our guide to what to do after a senior falls covers the first hours and the weeks after.
Frequently asked questions
Can you buy Life Alert at Costco or another Canadian store?
Not that we could find. Life Alert does not serve Canadian addresses, so there is no Canadian retail channel for its service. A Canadian store or website offering a "Life Alert" product is likely selling a different brand or using the name loosely. Compare Canadian providers by name instead, using the table above as a starting point.
How much does TELUS medical alert cost?
TELUS Health's LivingWell Companion costs 45 Canadian dollars a month for the home system on a one-year term, or 60 dollars a month with no term, plus a 35-dollar activation fee. The pendant plan is 65 dollars a month on a one-year term. Existing TELUS or Koodo customers get 10 dollars a month off, according to TELUS's own pricing pages from early 2026.
What is the best fall alert system for seniors in Canada?
The best system is the one with a Canadian monitoring centre, fall detection included rather than sold as an add-on, no landline requirement, and a device the person is willing to wear every day. Several Canadian providers meet that bar. Our full comparison walks through them by device type, features, and contract terms.
Is Life Alert free for seniors in Canada?
Life Alert is not offered in Canada at any price. Some provincial programs do help pay for a Canadian medical alert service: Nova Scotia's Personal Alert Assistance Program reimburses up to 480 dollars a year for eligible seniors, and Alberta's Special Needs Assistance for Seniors covers up to 24 dollars a month in monitoring fees. Veterans Affairs Canada also has a benefit for an emergency call device.
Choosing a Canadian system
If you came here after seeing the commercial, the short version is this: the service in the ad is American. The Canadian options match it on the terms that matter, with monitoring on this side of the border and, in most cases, no long-term contract.
Holo Alert is one of those options, monitored in Canada, with fall detection included on every device and plans that work anywhere in the country with cellular service. To talk through which Holo Alert device fits, call 1-888-445-0192, or compare the devices online. Every plan is backed by the 10-day risk-free guarantee.
