Getting started

Activation

• Activate and test your device

  The quickest way to feel confident your device is working from your location.

  Read article

• What we need to set up your monitoring profile

  Simple details that help the monitoring centre respond correctly.

  Read article

Testing

• Test your device monthly

  A simple routine that helps confirm your device is ready when you need it.

  Read article

Ordering and Shipping

• Shipping timelines and tracking

  When to expect delivery and how tracking works.

  Read article

• What happens after you place an order

  How we prepare, ship, and activate your device.

  Read article