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Managing Your Service

Cancel your service

How cancellation works for monthly and annual plans.


If you need to cancel, contact us and we'll guide you through the process.

Monthly plans

  • Monthly plans can be cancelled with 30 days' notice.

Annual plans

  • Annual plans can be cancelled with a refund within the first 30 days.
  • After the first 30 days, annual plans are not refundable.

To request cancellation, email support@holoalert.ca.

Still need help?

Talk to our care team

We're Canadian, and we answer the phone. Mon-Fri 9-5 MT.

1-888-411-4656