Devices and Replacements
What to do if your device is lost and how replacement works.
If your device is lost, we can help you get a replacement so you’re protected again as soon as possible.
How to request a replacement
Email support@holoalert.ca and include:
• Your full name
• Your address
• The device you use (Holo Pro, Holo Mini, or Holo Active)
If you need urgent help, call 1 888 411 4656.
Still need help?
We're Canadian, and we answer the phone. Mon-Fri 9-5 MT.
1-888-411-4656Related in Account and Billing
How cancellation works for monthly and annual plans.
How replacements work for shipping damage, issues on arrival, and customer-caused damage.
How to update your card or payment details securely.
What the manufacturer’s warranty covers and how to get help.