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Payments

What happens if a payment is missed

What to expect and how to get back on track.


If a payment doesn't go through, we'll contact you so you can update your payment method.

What you'll receive

  • An email from us letting you know a payment was missed.
  • A secure link to update your payment details.

What to do

  • Use the secure link to update your payment information.
  • If you need help, email support@holoalert.ca or call 1 888 411 4656.

We recommend keeping your email address up to date so you don't miss important notices.

Still need help?

Talk to our care team

We're Canadian, and we answer the phone. Mon-Fri 9-5 MT.

1-888-411-4656