If a payment doesn't go through, we'll contact you so you can update your payment method.
What you'll receive
- An email from us letting you know a payment was missed.
- A secure link to update your payment details.
What to do
- Use the secure link in the email to update your payment information.
- Or sign in to the customer portal at any time to update your payment method. You can also view and download your invoices there.
- If you need help, email support@holoalert.ca or call 1 888 411 4656.
We recommend keeping your email address up to date so you don't miss important notices.