Life Assure lists $34.95 a month for its Classic Home system and $54.95 a month for its Premium Mobile Plus pendant. Fall detection is an optional add-on at $9.99 a month on either, and there is no activation fee (Life Assure's order and product pages, checked September 28, 2026).
The monthly price is only one of the numbers that decide what a medical alert really costs. Whether fall detection is included, whether the device works away from home, and what happens when you stop the service matter just as much.
This post lays out what Life Assure sells, the full price list, what its terms say, what reviewers report, and the questions worth asking any Canadian provider before you order.
What does Life Assure sell?
Life Assure sells two devices. The Classic Home is a base station and pendant for use around the house, and Life Assure's order page says it needs a landline. The Premium Mobile Plus is a cellular pendant with GPS that works away from home. Fall detection is optional on both.
Life Assure is a Winnipeg-based company that says it was founded in 2015. Its terms name the operating company as Life and Home Security Services Group Inc.
The Classic Home plugs into a phone jack and an electrical outlet. Life Assure says the pendant works up to 600 feet from the base unit, can be worn as a necklace or a wristband, and that the base unit has a backup battery that lasts up to 80 hours if the power goes out.
The Premium Mobile Plus is worn on a lanyard or a belt clip. Life Assure says it works on a cellular network "anywhere in Canada and North America," quotes battery life of up to 48 hours, and describes the pendant as water resistant and safe in the shower. It does not publish an IP rating, the standard dust-and-water resistance score.
Life Assure also has a caregiver app, StaySafe, which shows location, battery and signal status and sends alerts by phone or email. Its pages do not say whether the app costs extra.
The home-versus-mobile choice is the first real decision with any provider, and our guide to mobile versus in-home medical alert systems walks through who each one suits.
How much is Life Assure per month?
Life Assure lists $34.95 a month for the Classic Home and $54.95 a month for the Premium Mobile Plus. Fall detection adds $9.99 a month to either. Paying annually costs $384.45 or $604.45 a year, which Life Assure describes as one month free. There is no activation fee.
Here is every published price in one place.
| What you pay for | Classic Home | Premium Mobile Plus |
|---|---|---|
| Monthly plan | $34.95 a month | $54.95 a month |
| Annual plan | $384.45 a year | $604.45 a year |
| Fall detection (optional) | $9.99 a month | $9.99 a month |
| Activation fee | None | None |
| Shipping | Free during the current promotion, $14.99 otherwise | Free during the current promotion, $14.99 otherwise |
| Lock box (optional) | $4.99 a month | $4.99 a month |
| Protection plan (optional) | $4.99 a month | $4.99 a month |
| First year on the monthly plan, with fall detection | $539.28 | $779.28 |
| Needs a landline | Yes | No |
Source: Life Assure's order, shipping and FAQ pages, checked September 28, 2026. The first-year totals are our arithmetic from the monthly prices, before tax. Life Assure does not publish whether its annual plan discounts the add-ons, and says prices can change with promotions.
The line to check is fall detection. Life Assure's starting prices are for the device without it, so a mobile plan with fall detection is $64.94 a month on monthly billing.
What does Life Assure's contract say?
Life Assure says there is no contract. Service runs month to month, and you end it by telling Life Assure and returning the equipment at your own shipping cost. Its terms say payments already made are not refunded or pro-rated, and service ends once the device is received.
Those are the headline terms. Three details are worth knowing before you order:
- The equipment is rented. Life Assure's terms say it keeps ownership of the equipment. Holo Alert rents its devices too.
- Unreturned or damaged equipment has a price. Life Assure publishes a replacement schedule: $350 for the landline unit, $400 for the mobile unit, $75 for a standard pendant and $150 for a fall-detection pendant, plus tax.
- The timing of the return matters. Because payments are not pro-rated and billing continues until the equipment arrives back, mailing it promptly is what keeps the final bill down.
Life Assure also says that if the product does not meet your needs, you can simply mail the equipment back. It does not publish a trial period with a set number of days, so if you want one, ask before you order.
Five questions to ask any medical alert company before you order
These apply to Life Assure and to every other provider in Canada, including us.
- Is fall detection included, or is it an add-on? Ask for the monthly price with it switched on.
- Does it work away from the house? A home base station covers the house and yard. A cellular pendant or watch covers errands, walks and the cottage.
- Does it need a landline, Wi-Fi or a smartphone? If the household has no landline, only a cellular device will work.
- What happens when you stop? Ask about refunds, who pays return shipping, and what a lost or damaged device costs.
- Who answers the call, and where? Ask where the monitoring centre is and which languages its operators speak.
Before you compare monthly prices, ask whether fall detection is included or billed as an extra. It changes the real monthly cost more than any other line.
Falls are usually what starts this search. In 2023 to 2024, 81,599 Canadians aged 65 and older were hospitalized after a fall, according to the Public Health Agency of Canada (Quebec not included). Falls cause about 89 percent of injury-related hospital stays among Canadians aged 65 and older, according to the Public Health Agency of Canada. Our explainer on fall detection for seniors in Canada covers how the feature works and what it can and cannot do.
Is Life Assure legitimate?
Life Assure is an operating Canadian company. The Better Business Bureau lists it as accredited with an A+ rating, with accreditation dating from May 2016, and its terms identify a named Manitoba operating company. As with any provider, read the terms before you order.
Life Assure says its calls are answered within Canada, in English and French, 24 hours a day. Its Certifications page lists membership in the Canadian Security Association, recognition by the Central Station Alarm Association International, and certification of its products by Underwriters Laboratories of Canada. It does not publish where its monitoring centre is located.
Customer support, separate from the 24-hour monitoring line, is listed as 9 a.m. to 5 p.m. Eastern, Monday to Friday.
Life Assure reviews: what do people say?
Life Assure holds a Trustpilot score of 4.5 out of 5 from 325 reviews (Trustpilot, September 28, 2026). Reviewers there mention helpful staff and quick responses, and a smaller group mentions fall detection that was inconsistent or too sensitive. BestGuide's February 2026 review scores it 4.7.
BestGuide lists no long-term contract, free shipping, a Canadian focus and water-resistant devices as positives, and names fall detection costing extra and self-installation as the drawbacks.
Older reviews are worth reading with care. Several articles from 2023 and 2024 describe plan names and prices that no longer match Life Assure's current pages, so check anything you read against the company's own site.
On Reddit, accounts are mixed and are anecdotes rather than data. One caregiver in October 2025 said the device worked in both Canada and the U.S. Another in September 2026 described charging problems and a replacement unit with the same issue.
How does Life Assure compare with other Canadian providers?
Canadian providers differ most on four things: whether fall detection is included, whether there is a minimum term, whether there is an activation fee, and whether the device works away from home. There is no single best choice. Compare those four for the person who will wear it.
| Provider | Starting price | Fall detection | Minimum term | Activation fee |
|---|---|---|---|---|
| Life Assure | $34.95 home, $54.95 mobile | $9.99 a month extra | None, month to month | None |
| Lifeline Canada | From $36.75 | Amount not published | None stated; 3 months on its free-month offer | Yes, amount not published |
| TELUS Health | $45 home, $65 pendant, on a one-year term | Sold with the pendant; home price not published | One year for the lower price | $35 |
| Galaxy Medical Alert | From $34.95 home | $10 extra on home; included on mobile from $49.95 | 3 months, then renews | None listed |
| Holo Alert | $49.95 to $59.95 a month, plus a device fee on monthly plans | Included on every device | Monthly or 12-month annual plans | None |
Prices checked September 28, 2026, on each company's own website. Bedford Medical Alert does not publish a consumer price.
If you arrived here after searching for Life Alert, the similar name is a common mix-up. Our post on whether Life Alert is available in Canada explains that brand, and our TELUS medical alert cost breakdown covers another Canadian option in the same detail as this one.
What a mobile plan with fall detection costs, side by side
Like for like, the comparison is Life Assure's Premium Mobile Plus with fall detection against a Holo Alert device, because both work away from home on a cellular network. At Holo Alert's current promotional prices, the Holo Pro costs less in the first year, and fall detection is included rather than added.
| Life Assure Mobile Plus, monthly, with fall detection | Life Assure Mobile Plus, annual, with fall detection | Holo Pro, monthly plan | Holo Pro, annual plan | |
|---|---|---|---|---|
| Price | $64.94 a month | $604.45 a year, plus $9.99 a month for fall detection | $49.95 a month | $599.95 a year, with a bonus month |
| Up-front cost | None | None | $89.97 device fee | None; the device is included |
| Fall detection | $9.99 a month add-on | $9.99 a month add-on | Included | Included |
| Term | Month to month | Billed yearly | Month to month | 12 months |
| Stopping early | Payments not refunded or pro-rated; return the device | Payments not refunded or pro-rated; return the device | 30 days' written notice and return the device; $30 for each full month left after the 10-day window | 30 days' written notice and return the device; $30 for each full month left after the 10-day window |
| First year, before tax | $779.28 | $724.33 | $689.37 | $599.95 |
The Holo Alert figures are the prices on holoalert.ca on September 28, 2026, under a promotion that runs to December 31, 2026. At regular prices, the Holo Pro is $64.95 a month with a $299.90 device fee, or $779.95 a year. Life Assure does not publish whether fall detection is billed monthly on its annual plan, so that first-year total assumes it is. Life Assure's prices come from its order pages on the same day. Both companies' prices change, so check the live pages before you decide.
Life Assure's home system, at $34.95 a month, is a different kind of product: it stays in the house and needs a landline. If the person rarely leaves home and has a landline, that comparison looks different.
Frequently asked questions
Does Life Assure have fall detection?
Yes, as an optional add-on. Life Assure charges $9.99 a month for fall detection on both the Classic Home and the Premium Mobile Plus. Life Assure says fall detection should be worn around the neck and notes that it does not detect every fall. The standard starting prices do not include it.
Does Life Assure need a landline?
The Classic Home does. Life Assure's order page says a landline is required, and the unit plugs into a phone jack and an outlet. The Premium Mobile Plus works on a cellular network, so it does not need a landline. Households without one would look at the mobile device.
Is Life Assure the same as Life Alert?
No. Life Assure is a Canadian company based in Winnipeg. Life Alert is a separate brand, and our post on whether Life Alert is available in Canada explains where it operates. The names are easy to confuse, which is why both come up when Canadians search for a medical alert.
Does Life Assure have a bracelet?
Partly. Life Assure says the Classic Home pendant can be worn as a necklace or a wristband. The Premium Mobile Plus is worn on a lanyard or a belt clip. Its site lists no watch-style device. If a wrist-worn button is what the person will wear, check that before choosing a plan.
Choosing with the whole picture
Life Assure is a Canadian option with no long-term contract and a lower-priced home system for households with a landline. Against that sits fall detection sold as an extra, and payments that are not pro-rated when you stop.
Holo Alert is another Canadian option, monitored in Canada 24/7, from $49.95 a month with fall detection included on every device, no activation fee, and devices that work anywhere in Canada with cellular service, with no Wi-Fi, smartphone or landline required. For a wider side-by-side, read our comparison of the best medical alert systems in Canada. To talk through which Holo Alert device fits, call 1-888-445-0192, or compare the devices online. Every plan is backed by the 10-day risk-free guarantee.
